Is New Mandarin the only Chinese delivery in Laramie now???? I just ordered delivery from them, on receipt, the overpriced poo poo platter was so burned it was inedible. When I called back to tell the manager she told me the only way they would do anything was if I returned entire order (what could be was being eaten) they would issue a refund. I asked if she would just credit the bad appetizer and was told no not without returning the whole meal. She proceeded to tell me their profits were more important than customer service and that I was just lying to get something for nothing! To top it off the food that wasn't burned the portions were small and the food was bland, the "spicy" general tso chicken was dry and the side sauce tasted like sweet and sour no spice at all! The lo main would have been good if there would have been more than 4 shrimp in it! Never Again! Hope this helps others from being taken in.

Called in order to be delivered of General Tsao chicken and was told it would arrive at 11:30. 11:45, they show up and I open a box to a stack of chicken strips on a bed of rice with no sauce and the wrong type of soup. We called and they told us it was there and we needed to double check. Called again and they told us they'd bring it. 45 minutes later, my food is still sitting there and instead of a fresh order, a container of sauce arrives. I asked for my money back and delivery man told me I needed to call the store and refused to wait. The store said they would refund but I had to bring the food back to the store myself!!! There are a few options in Laramie for Chinese food and I'd take ANY of them over this place. Slow, poor service and low quality!!?

I have never ever had a bad experience at this restaurant!! And as a 10 year resident, I can tell you I frequent it A LOT!!! Have had their seafood, great! Have had their buffet more times than I can count, and it has always been wonderful!! And to anyone who goes to a buffet 1/2 hour before it ends, you get what you get!! I wouldn't go to ANY buffet a 1/2 hour before it ended. Crazy! So anyway. Wonderful restaurant!! Wonderful Staff!!! Wonderful atmosphere!! Wonderful addition to Laramie!!?